Payment Policy – Trendy Clothing (UK Based)
At Trendy Clothing, we strive to provide a seamless and secure shopping experience. Please review our payment policy below to understand the available payment methods, currency, and related information.
Accepted Payment Methods
We accept the following payment options:
Credit/Debit Cards: Visa, MasterCard, Discover, and American Express.
Digital Wallets: Google Pay and Apple Pay.
All transactions are processed through secure payment gateways to protect your personal and financial information.
Currency
All prices on our website are listed in British Pounds (GBP). If you are purchasing from outside the United Kingdom, your banking provider will apply the appropriate conversion rate to your local currency at the time of the transaction.
Order Confirmation
Upon successful payment, you will receive an order confirmation email containing your order number and details. If you do not receive this email within 24 hours, please check your spam/junk folder or contact our support team at info@3hbiz.co.uk.
Payment Security
We prioritize your security and ensure that all purchases are safe and protected through SSL encryption. Your payment information is confidential and will not be shared with third parties, except as necessary to process your order.
Payment Issues
If you experience any issues during the payment process, such as declined transactions or errors, please:
Verify Payment Details: Ensure that all card information, billing addresses, and other details are entered correctly.
Contact Your Bank: Sometimes, banks may block transactions for security reasons. Confirm with your bank that the transaction is authorized.
Reach Out to Us: If problems persist, contact our customer support at info@3hbiz.co.uk for assistance.
Order Changes and Cancellations
Changes: Once an order is placed, we cannot modify the items or add new ones. If you need to make changes, please contact us immediately. We will attempt to cancel the existing order so you can place a new one with the desired changes. However, cancellations are not guaranteed if the order has already been processed by our fulfilment centre.
Cancellations: To cancel an order, reach out to us as soon as possible. If the order has not been processed, we will attempt to halt shipment. If the order has already been shipped, you may return it upon receipt following our Returns & Refunds Policy.
Customs and Duties
For international orders, customs fees, import duties, and related charges may apply based on your country's regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for detailed information.
Currently, we only ship within the United Kingdom.
Contact Information
For any questions or concerns regarding payments, please contact us:
Email: info@3hbiz.co.uk
Text: +44 (0) 1234 567890 (Update this with your actual UK number)
Address: 123 Trendy Street, London, UK (Replace with actual UK address if needed)
Our customer service team is available:
Monday to Saturday: 9:00 AM – 10:00 PM
Sunday: 10:00 AM – 6:00 PM
Note: This payment policy is subject to change without prior notice. Please review it periodically for any updates.